Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Name, email address, phone number, and account details
• Company or business information you choose to provide
• Real-time location and route-related data when using navigation features
• Searches, destinations, and feature interactions within the platform
• Device information such as operating system, browser type, app version, and IP address
• Crash logs, diagnostics, and other usage-related information
• Messages, support requests, feedback, and other information you voluntarily submit

2. How We Use Information

We use information we collect to:

• Provide, operate, and improve TruckLinx services
• Support navigation, route assistance, and trucking-related features
• Enhance performance, reliability, and overall user experience
• Respond to support requests and communicate important updates
• Monitor functionality, detect issues, and maintain platform security
• Comply with legal obligations and enforce our policies

3. How We Share Information

We do not sell your personal information. We may share information only in limited circumstances, including with trusted service providers and partners that help us operate the platform, such as hosting, authentication, mapping, analytics, and communications providers.

We may also disclose information when necessary to:

• Comply with applicable law, regulation, subpoena, or legal process
• Protect the rights, property, or safety of TruckLinx, our users, or others
• Support a merger, acquisition, financing, or business transfer

4. Location Data

TruckLinx may use precise location data to provide navigation and route-based services. Location access helps enable features designed for drivers and road-based workflows. You can manage device location permissions in your device settings, but disabling location access may reduce or prevent certain features from functioning properly.

5. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and legal records, resolve disputes, enforce agreements, and improve platform functionality.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

Depending on your location and applicable law, you may have rights related to your personal information, including the right to access, correct, or request deletion of certain information, as well as the ability to opt out of some communications.

To make a request, please contact us using the information listed below.

8. Third-Party Services

TruckLinx may rely on third-party services and infrastructure providers to power portions of the platform. These may include mapping, hosting, analytics, authentication, payment, communication, and related service providers. Those third parties may collect or process information according to their own privacy policies and terms.

9. Children's Privacy

TruckLinx is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of TruckLinx after changes are posted means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or would like to contact us regarding your information, you can reach us here: